“I worked with Hanna at the Home Office, before I worked with her again at the VOA. At both departments, she was a ray of sunshine – able to make even the most disinterested developer care about the user experience. At the VOA Hanna has been key to the successful deliveries of some of our most most important services – the Rent and Lease Details Form; Check, Challenge, Appeal; and our Contact service.he Rent and Lease Details Form; Check, Challenge, Appeal; and our Contact service.”

“Hanna is a very diligent and highly capable user centred user researcher who knows how to apply research methods correctly. She was able to turn research data into clear findings that support decisions, challenging assumptions as necessary. Hanna is someone eSynergy are proud to be associated with and will continue look to Hanna to support our engagements.”

“I found Hanna to be a hard working, dedicated User Researcher. While Hanna worked for Money Advice Service it was highly evident that she has a great wealth of knowledge and understanding on research processes and procedures. I was pleasantly surprised to witness how fast she absorbed an enormous amount of information which she used very effectively to lead workshops and face to face research as well as managing internal and external stakeholders, across the country on a new technology research in the Financial and Debt sector. Hanna’s reports were received with great interest by all internal and external stakeholders and her work will be used for future National projects.”